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We Care Cleaning – Providing A Safe & Healthy Home Away From Home

Posted by Best Western Siesta Key onMay 18, 2020 in General.

Dear Loyal Best Western Guest, 

Welcome and thank you for placing your trust in our hotel and our associates who are dedicated to providing you with a safe and healthy home away from home.    

First and foremost, please know that Best Western is focused more than ever on the health and safety of our guests and our associates – your wellbeing is our top priority.  Hygiene and cleanliness have never been more important to us – we believe that hotels can never be “too clean.”  It is with your health and wellbeing in mind that we launched the “We Care Clean^SM” program.

Our “We Care Clean” program includes heightened safety and cleanliness standards in four key areas.

First, we have put in place enhanced safety practices at the front desk and in the lobby.  We practice social distancing by ensuring a safe distance for interactions, and we disinfect anything you will touch – from the front desk surface to the pens you use. Every key card is disinfected and sanitized with appropriate cleaning agents.   Team members are still instructed to not come to work if they are not well – and if they question their health, we ask that they take their temperature and verify they are well.   Importantly, we value their health as well as yours – you can take comfort in knowing that our caring associates recognize the importance of their health before they interact with you.    

Second, we know that most of your time with us will be spent in your guest room.  Hotel housekeepers will wear gloves to ensure your safety as well as theirs.   Separate laundry carts are used for clean linens and towels to prevent cross-contamination, and all laundry carts are disinfected daily.  All laundry facilities and equipment are routinely inspected with only approved cleaning chemicals used.  Stay over service is being provided on a daily basis.

Third, while we recognize the importance of providing you a quality breakfast when you stay with us, we have implemented a breakfast program that ensures the food you receive is safe and healthy.   Our normal hot breakfast buffet has been re-opened as of August, 2021, and is serving guests daily.  Our promise to you is to provide a quality breakfast while respecting that your safety and well-being are paramount.

Fourth, public restrooms, fitness centers, and swimming pools will be cleaned on closely-monitored schedules using disinfecting chemicals. Fitness equipment must be cleaned with a disinfectant after each use.  

Best Western is a family of hoteliers.  We want you to know that we truly care about you, your family, and your health – we are a global community that cares about one another.  We stand ready to provide you a safe, clean home away from home as “We Care Clean” is the new standard.

Thank you for the privilege of sharing our hotel with you. 

Stay healthy. Stay well.  All our best.